FAQs

Frequently Asked Questions

Look at some of the frequently asked questions by the clients.

1. What is PropLog?

PropLog(Property Log) is a digital logbook for your property that stores essential data like certifications, maintenance history, energy performance, upgrades, and more. It provides both homeowners and professionals with a clear, secure, and up-to-date record of a property’s lifecycle.

CHiP is designed to serve a wide range of users across the property landscape:

  • Homeowners who want to stay organised, improve efficiency, and protect their property investment.
  • Commercial property owners looking to simplify compliance, reduce operational costs, and enhance building value.
  • Public sector asset managers managing portfolios of social housing, government buildings, or community assets. CHiP helps ensure regulatory compliance, track retrofit progress, centralise documentation, and prepare for funding or audits.
  • Contractors and retrofit professionals who want to offer clients a value-added service and build trusted digital documentation.
  • Estate agents and conveyancers who benefit from faster sales, better data at instruction, and improved transparency for buyers.

You can store a wide range of data, including:

  • EPC certificates and energy data
  • Maintenance schedules and service records
  • Renovations and upgrade history
  • Health & safety compliance documents
  • Planning approvals and surveys
  • Image galleries (for visual tracking)
  • Financial logs related to property investment
  • Retrofit, insulation, and certification data

When a property is sold, the CHiP log can be transferred to the new owner. Property-specific data (e.g., EPCs, maintenance records, surveys) will be retained, while personal or sensitive data (e.g., photos, notes, contracts) will be removed. Sellers will be able to preview and export their personal data before the transfer.

Yes, where accuracy is essential (e.g., EPCs), PropLog pulls data directly from official registers to maintain credibility. Other entries can be user-uploaded or contractor-supplied, with clear indications of source and verification status.

Absolutely. PropLog provides reminders and storage for:

  • Electrical and gas safety certifications
  • Health & safety documents
  • Retrofit and insulation compliance
  • Planning permissions and approvals

It acts as your compliance command centre, ensuring you’re always audit-ready.

PropLog is:

  • Designed to grow with your property
  • Commercial and residential friendly
  • Developed with long-standing industry partners like Knight Frank, Savills, and accredited contractor networks
  • Built with modular stages, so we can deliver value at every step while scaling smartly

Some core features of PropLog will be free for homeowners. Additional services such as property surveys, energy upgrades, or marketing support may carry a cost, especially when provided by our verified network of professionals.

We are actively building a trusted partner network of retrofit professionals, surveyors, and estate agents. If you would like to be part of our contractor or agent referral network, please [get in touch]. We would love to speak to you.

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